I looovvvveee Kim! I was a first-time home buyer and she was amazing from the beginning to the end of the process. My whole home buying process was hectic because of unforeseen circumstances but she was there to explain what should be done next. I would recommend her to anyone looking to buy their first home even to those who are on their 5th! She still checks on me till this day even though I purchased my home months ago. She sincerely cares about you!Akira W.